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Terms and Conditions

Terms and Conditions of Sale

1. Interpretation

(a) In these Conditions, the following words shall have the following meanings:

“Buyer” means the person, firm or company whose particulars appear overleaf;

“Goods” means any goods (or instalment or part thereof) howsoever ordered by the Buyer

from the Seller;

“Order” means any order sent to the Seller by the Buyer for the supply of Goods and/or

Services;

“Seller” means Brencham (1988) Limited (CRN: FC14504) whose registered office is at

Canon’s Court, 22 Victoria Street, Hamilton, HM12, Bermuda;

“Services” means any services (or instalment or part thereof) howsoever ordered by the

Buyer from the Seller.

(b) A reference to a particular law is a reference to it as it is in force for the time being taking

account of any amendment, extension, application or re-enactment and includes any

subordinate legislation for the time being in force made under it.


2. Basis of Sale

(a) An Order shall be accepted entirely at the discretion of the Seller and if accepted will only

be accepted on the basis of these Conditions which shall (together with such conditions as

may be agreed in writing by the Buyer and the Seller) form the entire agreement between

the Buyer and Seller to the exclusion of any other conditions (including any terms or

conditions which the Buyer purports to apply under any purchase order, confirmation of

order, specification or other document).

(b) Each Order which the Seller accepts (by way only of issue of the Seller’s standard order

acknowledgement form or on delivery of the Goods and/or performance of the Services (as

the case may be) to the Buyer’s address shown in the Order) shall constitute a separate

legally binding contract between the Seller and the Buyer.

(c) No addition, variation or substitution of these Conditions shall bind the Seller or form any

part of any contract unless expressly accepted in writing by an authorised representative of

the Seller.

(d) The Seller’s employees or agents are not authorised to make any representations with

regard to the subject matter of any contract between the Seller and the Buyer. In entering

into a contract with the Seller, the Buyer acknowledges that if it relies on any representation,

advice or recommendation given by the Seller, its employees or agents to the Buyer as to

the Goods and/or the Services (as the case may be) it does so entirely at the Buyer’s own

risk.


3. Specification

(a) The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any

Order and specification submitted by the Buyer and for checking and ensuring the accuracy

of any order acknowledgment form issued by the Seller.

(b) The Buyer shall not be entitled to rely on any typographical, clerical or other error or

omission in any sales literature, quotations, price-list, acceptance of offer, invoice or other

document or information issued by the Seller which the Buyer acknowledges shall not form

part of or be incorporated by reference into any contract between the Seller and the Buyer.

Any such error or omission shall be subject to correction without any liability on the part of

the Seller.

(c) The Seller reserves the right to make changes in the specification of the Goods and/or the

Services (as the case may be) which are required to conform to any applicable statutory or

regulatory requirements and which do not materially affect quality or performance.

(d) If the Goods are to be manufactured or any process is to be applied to the Goods by the

Seller in accordance with a specification submitted by the Buyer, the Buyer shall indemnify

the Seller against all loss, damages costs and expenses awarded against or incurred by the

Seller in settlement of any claim for infringement of any patent, copyright, design, trade

mark or other industrial or intellectual property rights of any other person which result from

the Seller’s use of the Buyer’s specification.


Returns

With the implementation of the EU Consumer rights directive, consumers in the UK now have 14 days for unwanted goods and 30 days for faulty/damaged goods to exercise their right of withdrawal from a distance contract or off premises contract (including internet sales) without the need to justify and at no cost. Simply contact us to arrange a return..


4. Consumer Rights

(a) This website and the Goods sold through it our primarily intended for the Buyer. We

recognise that the Buyer has certain statutory rights which include (without limitation) rights

regarding the return of defective Goods and claims in respect of losses caused by the

Seller's negligence or failure to carry out their obligations. Accordingly, nothing in these

Terms and Conditions of Sale shall affect the Buyers statutory rights.

(b) If the Buyer is contracting as a consumer, the Buyer may also cancel a Contract at any time

within seven working days, beginning on the day after the Buyer received the products. In

this case, the Buyer will receive a full refund of the price paid for the products. The Seller will

process the refund due to the Buyer as soon as possible and, in any case; within 30 days of

the day the Buyer having given notice of cancellation. In this case, the Seller will refund the

price of the product in full, including the cost of sending the item to the Buyer. However,

the Buyer will be responsible for the cost of returning the item to the Seller.

(c) To cancel a Contract, the Buyer must inform the Seller in writing. The Buyer must also return

the product(s) to the Seller immediately, in the same condition in which the Buyer received

them, and at the Buyers own cost and risk. The Buyer has a legal obligation to take

reasonable care of the products while they are in the Buyers possession. If the buyer fails to

comply with this obligation, the Seller may have a right of action against the Buyer for

compensation.

(d) The Buyer may not have any right to cancel a Contract for the supply of certain types of

Products. Where this is the case the Seller will endeavour to include a statement to this effect

in the applicable product information published on this website or any additional

communications sent to the Buyer.


5. Price of Goods and Services

(a) The Price for the Goods and/or the Services (as the case may be) shall be the Seller’s price

set out in the Seller’s quotation issued to the Buyer or, in the absence of any such

quotation, as set out in the Seller’s published price list current at the date of acceptance of

the Order. All prices quoted are valid for only 30 days from the date of quotation or until

earlier acceptance by the Buyer, after which they may be altered by the Seller without giving

notice to the Buyer.

(b) Any quotation or estimate given by the Seller is an indication given in good faith and shall

not become binding upon the Seller unless subsequently confirmed by the Seller in writing.

(c) All prices quoted are based on information available at the date of quotation and the Seller

reserves the right to vary prices at any time without notice prior to the date of issue of the

relevant invoice and the price payable by the Buyer shall be the price applicable at the date

of the invoice.

(d) The price of the Goods and/or the Services (as the case may be) is exclusive of VAT and any

other taxes and the cost of carriage and any other matters all of which the Buyer shall pay

to the Seller in addition.

(e) In the event of any increase in cost to the Seller which is beyond the control of the Seller

(including (without limitation) any increases imposed upon the Seller by its own suppliers)

and/or any variation or suspension of the work which is agreed to by the Seller upon the

Buyer’s request, or if the Buyer’s instructions are incorrect or insufficient, the Seller shall be

entitled to adjust the price of the Goods and/or the Services (as the case may be) to reflect

the costs involved, and to adjust delivery dates as appropriate.

(f) The Seller shall be entitled to bring an action for the price of the Goods and/or the Services

(as the case may be) or part thereof notwithstanding that delivery and/or performance may

not have taken place and/or that ownership in the Goods has not passed to the Buyer.


6. Payment

(a) The Seller shall be entitled to invoice the Buyer for the price of the Goods and/or the

Services (as the case may be) at any time prior, on or following delivery of the Goods and/or

performance of the Services (as the case may be) unless the Buyer wrongfully fails to take

delivery of the Goods in which event the Seller shall be entitled to invoice the Buyer for the

full amount at any time after the Seller has notified the Buyer that the Goods are ready for

collection or (as the case may be) the Seller has tendered delivery of the Goods.

(b) Unless a Credit Account has been opened by the Seller in favour of the Buyer, the Buyer

shall pay the price for the Goods and/or the Services (as the case may be) on or prior to

delivery and (where applicable) upon receipt of the Seller’s invoice.

(c) The time of payment of the price shall be of the essence of any contract between the Seller

and the Buyer.

(d) A Buyer in whose favour a Credit Account has been opened shall, unless otherwise agreed

in writing by the Seller, pay the price for the Goods and/or the Services (as the case may be)

on or before the 28th day (or the next working day if the 28th day of a particular month is a

Saturday or a Sunday) of the month following the date of the Seller’s invoice.

(e) No payment shall be deemed to have been received until the Seller has received cleared

funds. All payments payable to the Seller under the contract between the Seller and the

Buyer shall become due immediately on its termination despite any other provision.

(f) Where payment is not made by the due date, regardless of its other remedies, the Seller

shall be entitled to:

(i) Cancel the contract between the Seller and the Buyer or suspend any further

deliveries to the Buyer; and

(ii) Claim interest and /or compensation for reasonable debt recovery costs under the

Late Payment of Commercial Debts (Interest) Act 1998 as amended and

supplemented by the Late Payment of Commercial Debts Regulations 2002.

(g) In the event that the Seller is, for whatever reason, unable to claim interest and/or

compensation under the Late Payment of Commercial Debts (Interest) Act 1998 as

amended and supplemented by the Late Payment of Commercial Debts Regulations 2002,

the Seller reserves the right to charge the Buyer interest (both before and after any

judgment) on the amount unpaid at the rate of 4% (four per cent) per annum above the

base rate from time to time of the Bank of England, accruing on a daily basis until payment

is made in full, and for such purposes, the Buyer and the Seller agree that such rate is

reasonable and reflects a genuine pre-estimate of the loss that the Seller would incur as a

result of any default by the Buyer to make payment on the due date.

(h) If any payment is dishonoured or countermanded by the Buyer, the Seller shall have the

right to charge the Buyer an administration fee of £25.00 (or such other fee as may be

notified to the Buyer from time to time).


7. Delivery

(a) Delivery of the Goods shall be made by the Buyer collecting the Goods at the Seller’s

premises or, if some other place for delivery is agreed by the Seller, by the Seller delivering

the Goods to that place.

(b) Any delivery date quoted is given in good faith, but the Seller shall not be responsible for

any delay in delivery of the Goods and/or the performance of the Services (as the case may

be) howsoever caused. Time for delivery shall not be of the essence of the contract between

the Seller and the Buyer and the Seller shall not be liable for any delay in delivery

howsoever caused.

(c) The Seller shall be entitled to make delivery by instalments (in which case each delivery shall

constitute a separate contract), and to invoice the Buyer separately for each instalment.

Failure by the Seller to deliver any one or more of the instalments in accordance with these

Conditions or any claim by the Buyer in respect of any one or more instalments shall not

entitle the Buyer to treat the contract as a whole between the Seller and the Buyer as

repudiated.

(d) Except in the case of delivery at the Seller’s premises, the Buyer shall at its own expense use

all reasonable endeavours to ensure that the Seller is able to freely access and make any

deliveries to any other place for delivery at such time(s) as may be specified by the Seller.

Any failure by the Buyer to comply with the provisions of this condition or to otherwise

accept delivery (save upon such grounds for rejection as are specified in the law relating to

the Sale of Goods) shall be deemed to be a breach of contract. Any additional costs

incurred by the Seller in re-delivering the Goods (either to the originally agreed place for

delivery or to such other place as may be reasonably requested by the Buyer) will be

charged to the Buyer.

(e) The quantity of any consignment of Goods as recorded by the Seller upon despatch from

the Seller's premises shall be conclusive evidence of the quantity received by the Buyer on

delivery unless the Buyer can provide conclusive evidence proving the contrary.

Notwithstanding the provisions of condition 8(e), the Seller shall not be liable for any

under-delivery of Goods in whole or in part (even if caused by the Seller's negligence)

unless the Buyer gives written notice to the Seller of the under-delivery within 48 hours of

the date when the Goods would in the ordinary course of events have been received. Any

liability of the Seller for under-delivery of the Goods shall be limited to replacing the Goods

within a reasonable time or issuing a credit note at the pro rata contract rate against any

invoice raised for such Goods.


8. Risk and Title

(a) Risk of damage to or loss of the Goods shall pass to the Buyer at the time of delivery.

(b) Notwithstanding delivery and the passing of risk in the Goods, or any other provisions in

these Conditions, ownership in the Goods shall not pass to the Buyer until the Seller has

received in full (in cash or cleared funds) all sums due to it in respect of the Goods and all

other sums which are or which become due to the Seller from the Buyer on any account.

(c) Until ownership of the Goods has passed to the Buyer in accordance with these Conditions,

the Buyer shall:

(i) Hold the Goods on a fiduciary basis as the Seller's bailee;

(ii) Store the Goods (at no cost to the Seller) separately from all other Goods of the

Buyer or any third party in such a way that they remain readily identifiable as the

Seller's property;

(iii)Not destroy, deface or obscure any identifying mark or packaging on or relating to

the Goods;

(iv)Maintain the Goods in satisfactory condition insured on the Seller's behalf for their

full price against all risks to the reasonable satisfaction of the Seller (and produce the

policy of insurance to the Seller on request); and

(v) Hold the proceeds of the insurance referred to in condition 6(c)

(vi)On trust for the Seller and not mix them with any other money, nor pay the proceeds

into an overdrawn bank account.

(d) Except where the Buyer becomes insolvent, has a receiver appointed over the whole or any

part of its assets, enters into any compound with creditors, or has an order made or

resolution passed for it to be wound up (otherwise than in furtherance of a scheme for

amalgamation or reconstruction) or if the ownership or control of it shall pass into the

hands of any other legal person, or an event analogous occurs in respect of the Buyer in any

jurisdiction to which the Buyer is subject, the Buyer may resell the Goods before ownership

has passed to it solely on the following conditions:

(e) Any sale shall be effected in the ordinary course of the Buyer's business at full market value

and the Buyer shall hold such part of the proceeds of sale as represent the amount owed by

the Buyer to the Seller on behalf of the Seller and the Buyer shall immediately account to

the Seller accordingly; and

(f) Any such sale shall be a sale of the Seller's property on the Buyer's own behalf and the

Buyer shall deal as principal when making such a sale.

(g) Until such time as ownership in the Goods passes to the Buyer, the Seller shall be entitled at

any time to require the Buyer to deliver up the Goods to the Seller and, if the Buyer fails to

do so forthwith, to enter any premises where the Goods are or may be stored and repossess

the Goods.

(h) On termination of the contract between the Seller and the Buyer, howsoever caused, the

Seller’s (but not the Buyer’s) rights contained in this condition 7 shall remain in effect.


9. Warranties and Liability

(a) The Seller warrants that, except in relation to intellectual property rights of third parties, it

has good title to the Goods and (subject to the conditions set out below) the Goods shall

correspond with their written specification (if any) at the time of delivery and will be free

from material defects in materials and workmanship for a period of 12 months or separately

stated period from delivery, provided that the Seller shall be under no liability:

(b) In respect of any defect arising from any drawing, design, specification or stipulation of the

Buyer; or

(c) In respect of any defect or lack of performance arising from fair wear and tear, wilful

damage, negligence, abnormal working conditions, failure to follow Seller's instructions, or

misuse, alteration or repair of the Goods without the Seller's approval; or

(d) In respect of parts or materials not manufactured by the Seller, in respect of which the

Buyer shall only be entitled to the benefit of any warranty or guarantee which is given by

the manufacturer to the Seller; or

(e) If the full price for the Goods has not been paid by the due date for payment.

(f) The Seller warrants that the Services will be provided using reasonable care and skill and, as

far as reasonably possible, in accordance with the contract between the Seller and the

Buyer.

(g) Subject as expressly provided in these Conditions, and except where the Goods and/or

Services (as the case may be) are supplied to a person dealing as a consumer (within the

meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms

implied by statute or common law are excluded to the fullest extent permitted by law.

(h) Where the Goods and/or the Services (as the case may be) are supplied under a consumer

transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order

1976) the statutory rights of the Buyer are not affected by these Conditions.

(i) Any claim by the Buyer arising from any defect in the quality or condition of the Goods or

their failure to correspond with the agreed specification shall (whether or not delivery is

refused by the Buyer) be notified to the Seller in writing within 7 days of delivery or (where

the defect or failure was not apparent on reasonable inspection) within a reasonable time of

the defect or failure becoming apparent. If delivery is not refused, and the Buyer does not

notify the Seller accordingly, the Buyer shall not be entitled to reject the Goods and the

Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay

the contract price as if the Goods had been delivered in accordance with the contract

between the Seller and the Buyer.

(j) Where the Seller accepts a claim made by the Buyer in respect of the Goods made in

accordance with these Conditions, the Buyer's right shall be to a full or partial refund or

replacement of the Goods (or the part(s) in question), at the Seller's option, but the Seller

shall have no further liability to the Buyer.

(k) Except in respect of death or personal injury caused by the Seller’s negligence, the Seller

shall not be liable to the Buyer by reason of any representation (unless fraudulent), or any

implied warranty, condition, or other term, or any duty at common law, or under the

express terms of the contract between the Seller and the Buyer, or in any manner

whatsoever, for any indirect, special or consequential loss or damage (and in particular but

without prejudice to the generality of the foregoing, the Seller shall not be liable for any

costs, claims, damages or expenses arising out of any tortuous act or omission including

negligence, or any breach or statutory duty calculated by reference to profit, income,

production or accruals, or by reference to accrual of such costs, claims, damages or

expenses on a time basis) which may arise out of, or in connection with the supply of the

Goods and/or the Services or their use or resale by the Buyer (and whether caused by the

negligence of the Seller, its employees or agents or otherwise) save as may be expressly

provided in these Conditions, and the entire liability of the Seller under or in connection

with the contract between the Seller and the Buyer shall not exceed the price of the Goods

and/or the Services (as the case may be) save as otherwise expressly provided in these

Conditions.

(l) Any repair, replacement or refund of any monies made by the Seller to the Buyer shall not

under any circumstances be deemed to be an admission of any liability on the part of the

Seller to the Buyer (or any third party), and shall be without prejudice to the rights of the

Seller which the Seller hereby reserves in full should it make any such repairs, replacements

or refunds of monies.

(m)The Seller shall not be liable to the Buyer, or be deemed to be in breach of contract by

reason of any delay in performing, or any failure to perform any of the Seller’s obligations in

relation to any Goods and/or Services (as the case may be) if the delay or failure is due to

any cause beyond the Seller’s reasonable control.


10. Design and Drawings

(a) All figures, statements, advice, recommendations, drawings, designs, suggestions and

specifications contained or referred to in any documents supplied by the Seller to the Buyer

are given in good faith, but shall be approximate only, and shall not (unless the Seller

specifically warrants the same in writing) be warranted to be accurate. All such matters

should be checked and verified for accuracy and suitability by the Buyer, and accordingly

the Seller accepts no liability or responsibility whatsoever in relation to such matters unless

specifically warranted in writing in the manner referred to above.

(b) The Seller will make available information required in relation to the design, construction

and testing of the Goods as is reasonably necessary for the Buyer to take appropriate steps

to see that the Goods will be, when installed, safe and not constitute a risk to the health of

any person provided always that the Buyer shall indemnify, and keep indemnified, the Seller

against all claims, costs, actions, damages or liabilities resulting directly or indirectly

(including economic and consequential loss) for any claim brought against the Seller arising

out of the use of the Goods.


11. Termination/Suspension

(a) The Buyer shall not be entitled to cancel the contract between the Seller and the Buyer and

if the Buyer purports to do so it shall indemnify the Seller for all losses, costs and expenses

incurred by the Seller in relation to the contract.

(b) Without prejudice to any other right or remedy, the Seller shall be entitled to suspend

forthwith further performance and/or terminate contractual relations with the Buyer without

any liability to the Buyer if the Buyer:

(c) Is in breach of any of these Conditions or (in the absolute opinion of the Seller) is likely to

breach any Condition herein; or

(d) becomes insolvent, has a receiver appointed over the whole or any part of its assets, enters

into any compound with creditors, or has an order made or resolution passed for it to be

wound up (otherwise than in furtherance of a scheme for amalgamation or reconstruction)

or if the ownership or control of it shall pass into the hands of any other legal person, or an

event analogous occurs in respect of the Buyer in any jurisdiction to which the Buyer is

subject.


12. General

(a) The Seller is a member of a group of companies and accordingly the Seller may perform

any of its obligations or exercise any of its rights hereunder by itself or through any other

member of its group.

(b) The Seller shall be entitled to subcontract the whole or any part of its obligations under the

contract between the Seller and the Buyer to any third party which it may at its absolute

discretion determine but any subcontract shall not relieve the Seller of its obligations

hereunder.

(c) Any notice required or permitted to be given by either party to the other under these

Conditions shall be given in writing and addressed to the other party at its registered office,

principal place of business or at such other address as may be notified to the other party

from time to time.

(d) No waiver by the Seller of any breach of contract by the Buyer shall be considered a waiver

of any subsequent breach of the same or any other provision.

(e) If any term of these Conditions prove illegal or unenforceable in whole or part, such term

shall be deemed excised from these conditions without effect upon the validity of the

remainder of these Conditions.

(f) A person who is not a party to the contract between the Seller and the Buyer has no right

under the Contracts (Rights of Third Parties) Act 1999 to enforce or enjoy the benefit of any

term of such contract.

(g) These Conditions and the contract between the Buyer and Seller shall be governed by the

laws of England, and the English Courts shall have exclusive jurisdiction.



Privacy Notice

PDU Online respect’s your privacy and any information collected on this website will not be

shared with any third party without your consent.

Our Commitment to Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining

our online information practices and the choices you can make about the way your information is

collected and used. To make this notice easy to find, we make it available on our homepage and at

every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the PDU Online website. On some

pages, you can order products, make requests, and request newsletters. The types of personal

information collected at these pages are:

Name

Address

Email address

Telephone / Mobile number

Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift

online and want it sent directly to the recipient, you will need to submit the recipients address. In

this circumstance, the types of personal information collected about the recipients are:

Name

Address

Telephone Number

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that

order. We do not share this information with outside parties except to the extent necessary to

complete that order.

We use the information you provide about someone else when placing an order only to despatch

the product and to confirm delivery. We do not share this information with outside parties except

to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for

any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter, or purchase products

from us. We will not use your email address for any purpose other than to update you of the status

of an order, or to send you our newsletter if you have requested it.

Finally, we never use or share the personally identifiable information provided to us online in ways

unrelated to the ones described above without also providing you an opportunity to opt-out or

otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of

information, we have put in place appropriate physical, electronic, and managerial procedures to

safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect online and maintain by

accessing the My Account area of the site. We use this procedure to better safeguard your

information, and allow you to ensure that the information we have is correct and up to date. To

protect your privacy and security, we will also take reasonable steps to verify your identity before

granting access or making corrections.

 

PRIVACY & Cookie POLICY

We collect certain information or data about you when you use pduonline

We collect:

Enquiries, questions, queries or feedback you leave, including your email address if you contact sales@pduonline.co.uk, your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on, your IP address, and details of which version of web browser you used information on how you use the site, using cookies and page tagging techniques.

This data can be viewed by authorised people within the organisation and our suppliers, to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them

Where your data is stored

We store your data on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts).

Some of our suppliers are based outside the EEA. We have strict controls over how and why your data can be accessed.

By submitting your personal data, you agree to this.

When you sign up to our email alerts

We use the Campaign Monitor, for our email alerts.

Campaign Monitor is based outside the EEA and stores your data in the USA; Campaign monitor works in line with ISO for data being stored.

As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect, if you would like a copy of the information held on you please email sales@pduonline.co.uk

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.


COOKIE NAME

COOKIE DESCRIPTION

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.